FAQS

When & How Will I Receive My Order?

At the moment, all deliveries will be home deliveries, with a $7 shipping fee. If you order $100 or more, the shipping fee will be waived. If you are in Santa Cruz County, you have the option of coming to our processing center (766 Chestnut St) for pickup on Thursday or Friday from 12pm-3pm. We ask that you remain in your car and call us when you have arrived. If you're not sure if you'll be home, just leave a cooler out front with ice packs or we can add ice later. Santa Clara & San Mateo County receives deliveries on Thursdays (often with extended days to Friday) and Santa Cruz & Monterey Counties receives deliveries on  Friday. 

What Time Will My Order Arrive?

Our delivery window is between 10am and 5pm on the day of delivery. If you would like a more accurate ETA, please give us a call or send us an email AFTER 11am

(831) 295-8403

Which Days do We Send Out Our Email?

We send out our email on Tuesdays which will outline which products we have available. At that time, our online store will also be open. We do send out emails throughout the week letting you know what we have added to the store as the week progresses. 

How Much is the Shipping Fee?

The shipping fee is $7. If you spend $100 or more, you will receive free shipping! 

Is There An Order Minimum?

Yes, our order minimum is $45

Can I Pick Up My Order?

At the moment, we are only offering pickup at our processing center located at 766 Chestnut St. You will have the option during checkout to select for pickup, which will waive the delivery fee. You can come on either Thursday or Friday between 12pm and 3pm. We ask that you stay in your car and call us upon arrival and we will bring your order out to you

What are Your Delivery Days?

San Mateo & Santa Clara County are on Thursdays (if you order on Thursday, you will receive your order on Friday)

Santa Cruz & Monterey Counties are on Fridays

How Can I Add to a Pre-existing Order?

Unfortunately, there is no way that you can do this on your own. You will need to contact us either by email at ocean2table@gmail.com or by phone (831) 295-8403 and we will manually add those items to your order. We will then send you an invoice via email where you can pay directly for the items that have been added without paying a second delivery fee or being required to meet the order minimum. 

Are All The Products That You Sell Organic?

Yes! We work with local farms who are all practicing sustainable and organic farming (or herding) practices. Some of the farms we work with are small and cannot afford the organic certification, but they are still farming organically. 

How Do I Contact You?

You can give us a call a (831) 295-8403 or send us an email at ocean2table@gmail.com

What is a CSF?

CSF stands for community supported fishery. It is a new business that has spun off of the community supported agriculture model. Availability is determined by what is being harvested during that season and encourages a healthy connection between you and the food you eat. This system creates much tastier meals and better health outcomes for our bodies, our society, and our planet. Here is a link to the Wikipedia page on CSFs. Learn more here.

Do I Have To Receive An Order Every Week?

No, you don't. You are free to order as you please.

How Do I Sign Up?

If you’re interested in signing up for fish alerts or would like more information, fill out your contact information on the sign up page. Expect a fish alert about once a week with information about the catch of the day.

What Kind Of Fish Will I Receive?

Fish will be selected based on seasonal availability and the health of the fishery, Any species that are overfished or endangered will not be provided. Examples of local healthy populations include: Petrale Sole, Sablefish, Dungeness Crab, Pacific Sanddabs, California Halibut, Rockfish and Spot Prawns. Excluded are all imported and overfished species such as most Tuna and Swordfish. Species of concern such as Local Chinook Salmon will be available infrequently.

Where Do You Deliver?

Please see our current delivery route here.We deliver throughout Santa Cruz, Monterey Santa Clara and San Mateo Counties. 

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© 2015 Ocean2Table